Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Hotel Park Plaza GTB & they are Hiring Candidates for Hotel Receptionist
Job Details
Company Name : Hotel Park Plaza GTB
Company Location : Bhopal, Madhya Pradesh
Job Position : Hotel Receptionist
Job Category : Jobs in Bhopal
Job Description :
Job Description
General PurposeWelcome guests, check guests in and out of the hotel, deal with guest queries, provide prompt and professional guest service to meet guest needs and ensure guest satisfaction.Main Job Duties and Responsibilities
welcome and greet guests
answer and direct incoming calls
inform guests of hotel rates and services
make and confirm reservations for guests
ensure proper room allocation
register and check guests in
confirm relevant guest information
verify guest’s payment method
verify and imprint credit cards for authorization
issue room keys and direct guests to their rooms
maintain clear and accurate records of guest room bookings
compute all guest billings, accurately post charges to guest rooms and house accounts
receive and transmit messages for guests
retrieve mail, packages and documents such as faxes for guests
listen and respond to guest queries and requests both in-person and by phone
provide accurate information about local attractions and services
liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
complete and maintain any incident reports, daily activity reports or other reports requested by management
manage conference room bookings and scheduling
close guest accounts and check guests out
review accounts and charges with guests during the check-out process
process accurate payment of guest accounts
inform housekeeping when rooms have been vacated and are ready for cleaning
monitor visitors to the hotel
enforce rules and policies of the hotel
maintain a neat and orderly front desk and reception area
Education, Skills and Experience
High school diploma or equivalent
guest/customer relations experience, preferably in a hospitality environment
strong working knowledge of relevant computer software including MS Office and booking and payment systems
numeracy skills
administrative skills
Key Competencies and Qualities
customer service orientation
attention to detail and accuracy
planning and organizing
ability to multitask and prioritize
professional appearance and attitude
effective verbal and written communication skills
ability to handle stress and stay calm under pressure
conflict resolution skills
decision making and judgment skills
team work
flexible regarding work schedules
ability to respond appropriately to diverse customers and guests
Job Types: Full-time, Regular / PermanentSalary: From INR10,000.00 per monthSchedule:
Day shift
Morning shift
Experience:
total work: 3 years (Preferred)
Job Detail
Job Id
JD2347623
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Bhopal, Madhya Pradesh, India
Education
Not mentioned
Experience
Year
Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co