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We got a new job details in Travix International & they are Hiring Candidates for Customer Support Representative: English Speaking
Job Details
Company Name : Travix International
Company Location : Bengaluru, Karnataka
Job Position : Customer Support Representative: English Speaking
Job Category : Jobs in Bengaluru
Job Description :
Job Description
For our office in Bangalore we are looking for a full time Customer Service agent. About Travix Travix is one of the leading global online travel agencies, operating with five brands: CheapTickets, Vliegwinkel, BudgetAir, Flugladen and Vayama. In 2019 we took our next step becoming part of the Trip.com Group family, one of the largest online travel companies in the world. We currently operate in over 40 countries expanding in 5 continents, so a global mindset comes natural to us. Our mission is ‘the next journey at your fingertips’ which goes for both our customers and employees; We bring together passionate people, global partners, and an innovative platform to deliver the best end-to-end booking experience for our customers. Our global family At Travix, everyone is welcome. Our global team has over 50 different nationalities and we embrace everyone’s authenticity. We have proven to grow people internally, we are proud of our passionate company culture and we love to dream big. Are you just as passionate and would you love to be part of a company where there is plenty of room for you to be creative and build your legacy, then you are ready to become our new success story! Your Responsibility
Ensuring a high level of customer service and a positive customer experience by answering calls, emails and other means of customer contact.
Providing accurate, valid, and complete information to our customers by using the right tools, methods, and processes in order to strive to first contact resolution.
Liaise between customers and airlines & partners to resolve issues various topics such as: name changes, schedule changes and other.
What you bring to the table
Graduate or Post Graduate.
Experience in the travel industry. Knowledge of Amadeus/Worldspan is a plus.
Great communication skills, friendly, outgoing and customer friendly personality.
Excellent written and verbal communication skills in English.
Energetic and positive mindset
What you can expect
Paid training
Opportunity to work in flexible working.
Attractive rewards and benefits.
Supportive team, international and friendly environment.
Opportunity to develop
What you can expect from us:
Competitive salary and other amazing benefits like
Insurance benefits
Many internal development courses/trails to keep on learning and growing.
Gym and creche allowance.
Bonus, rewards and recognitions and so on
Ready to start your own Travix journey?
Think you have what it takes? Then, we would love to receive your application.
Please note that we continue to hire with all interviewing and on-boarding done virtually due to COVID-19.
Job Detail
Job Id
JD2083663
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Bengaluru, Karnataka, India
Education
Not mentioned
Experience
Year
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