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We got a new job details in Softline International & they are Hiring Candidates for Collections Executive
Job Details
Company Name : Softline International
Company Location : Bengaluru, Karnataka
Job Position : Collections Executive
Job Category : Jobs in Bengaluru
Job Description :
Job brief:
We are looking for a competent Collections Executive to contact clients and collect outstanding payments. Who will struck a balance between maintaining trustful relationships, and ensuring timely payments.
Responsibilities:
3+ yrs of experience in Collections.
Monitor accounts to identify outstanding debts
Investigate historical data for each debt or bill
Find and contact clients to ask about their overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collection activity and accounts receivable status
Requirements and skills:
Proven experience as a Collection Specialist or similar role.
Knowledge of billing procedures and collection techniques.
Familiarity with laws related to debt collection.
Working knowledge of MS Office and databases.
Comfortable working with targets.
Patience and ability to manage stress.
Excellent communication skills (written and oral).
Skilled in negotiation.
Problem-solving skills.
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