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We got a new job details in Future Zone Placement Services & they are Hiring Candidates for Customer Care Executive
Job Details
Company Name : Future Zone Placement Services
Company Location : Indore, Madhya Pradesh
Job Position : Customer Care Executive
Job Category : jobs in indore
Job Description :
Job Description
Customer Care Executive
To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer
Note- Excellent Communication in English is mandate Also looking for regional languages like Marathi/Gujarati/Malayalam/Kannada/telugu alsoJob Location – Indore (Work from Office And Work from Home – Both)Recruitment:
Candidate should have Excellent communication skills in English.
Job location will be Indore Only
0 – 1 Year International BOP/CCE Experience required.
Undergrads are also eligible.
6 Working days with Rotation shifts(Majorly Night) along with Rotational week offs.
SalarySlab: 15K to 32 K CTC.KEY SKILLS: “Customer Service Representative” must have Outstanding verbal, written and listening skills (English)Understands details of several functions to provide quality service & Carefully write/type messages to ensure professional tone
Assist customers via Call or Chat or Voice
Typing speed 30 WPM & 95% accuracy
Basic Knowledge of online grocery shopping and should be app savy
Good comprehension skills
Analytical & Probing skills
Open to 24/7 environment
JOB DESCRIPTION:
Need to respond to customer via Email/Chat/Call
Handle queries and complaints of customers
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals who that understand the importance of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Ability handle tough situation with customer
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
Correctly follow and implement different quality standards/definition documents
Salary: Up to INR 32K CTC,Job Types: Full-time, Regular / Permanent, FresherSalary: INR15,000.00 – INR32,000.00 per monthBenefits:
Health insurance
Schedule:
Day shift
Evening shift
Night shift
Rotational shift
Supplemental Pay:
Overtime pay
Performance bonus
Ability to commute/relocate:
Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Higher Secondary(12th Pass) (Required)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Day Shift (Required)
Speak with the employer
+91-XXXXXXXXXX
Job Detail
Job Id
JD2474372
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Indore, Madhya Pradesh, India
Education
Not mentioned
Experience
Year
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