Hi, Looking for a New Job? Webeservices.co is one stop place for searching new job openings.
We got a new job details in Johnson Controls & they are Hiring Candidates for Customer Support Associate
Job Details
Company Name : Johnson Controls
Company Location : Bengaluru, Karnataka
Job Position : Customer Support Associate
Job Category : jobs in bengaluru
Job Description :
Job Details
Engineering Support Representative (Location:Pune & Bangalore)
Job Scope:
Responsible for creating the pre-sales estimate in the ERP tool for our internal offshore customers.
Job Responsibilities:
Creating the pre-sales estimate in ERP tool
Understands and work according to the customer requirement
Performs regular backups to ensure data preservation
Maintain a satisfactory level of quality and productivity as required
Thorough knowledge of the process
Timely closure of all required task as per the TAT
Handling emails from clients
Involved in resolving customer queries
Completes additional assigned tasks as required
Qualification/ Skills Required:
Excellent attention to details
Ability to perform repetitive task with a high degree of accuracy
Comfortable working independently with minimal supervision
Required tool Knowledge like Salesforce & MS Office tools
Must be a quick learner.
Confident in building a conversation
Good Team player
Should be patient enough to handle any kind of customer queries
Good communication Skills & Interpersonal Skills
Adaptability and ability to work under pressure
Flexible to work in shifts and ready to support beyond the shift timings as per the requirement
Ready to take new initiatives and challenges
Education and Experience required:
Degree or Diploma
Pre-sales estimation experience
Excellent typing speed
Basic computer knowledge and Excel knowledge
BPO experience (0-2 years)
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou
Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as webeservices.co