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We got a new job details in edynamics Business Services & they are Hiring Candidates for SUPPORT EXECUTIVE
Job Details
Company Name : edynamics Business Services
Company Location : Baner, Pune, Maharashtra
Job Position : SUPPORT EXECUTIVE
Job Category : Jobs in Pune
Job Description :
2 – 5 years
Pune (Baner)
Full Time
Job Opening for Support Executive
Requirement :
Knowledge of CRM’s & ERP’s
Strong customer service orientation.
Ability to handle multiple tasks.
Excellent with computer operating skills.
Good communication skills and listening skills.
Good email writing skills.
Technical education background candidates will be preferred.
Responsibilities :
Troubleshooting and resolving the customer queries through Support Tickets, Calls, and Emails.
Providing information to clients regarding the product.
Monitoring client issues.
Preparing reports related to issues and solutions.
Keeping a record of support tickets.
What you will get from us :
Deserving candidates will be eligible for Good Hike on the current monthly salary
Good knowledge and chance to learn new things
All employees are allowed to share new ideas and implement them with permission
Chance to attend training sessions from Google Certified trainers on new technologies and development tools,
Promotions to grow your career as project head and independently handle our projects.
Important Things to Note :
Notice period is 2 months compulsory in our company,
Working days are Monday to Saturday 09:30 AM to 06:30 PM,
The probation period is 12 months,
We do not provide work from home facility due to our nature of the business,
Salary will be offered as per Experience, Knowledge and Delivering capacity of the candidate.
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